Data Protection

Data Protection Act

The Practice has a statutory duty under the Data Protection Act to protect confidentiality.

Personal details about our patients and information relating to your clinical care will only be accessed by members of the Practice Team involved in arranging or delivering your care, or to other health care professionals where information is needed to help with your treatment.

We will not divulge identifiable information relating to you to any other person without first receiving your consent.

For more information about the Data Protection Act click here »

Call Recording

All telephone calls are recorded for training and monitoring purposes.

Text Messages to Patients

If we have your current mobile telephone number, we will send you appointment reminder text notifications, invitations to clinics and health promotion information.

Please ensure that we have your most up to date mobile telephone number so that you can benefit from this service, or for this service to continue if you are already receiving texts from us. (You can opt out of the text notification service at any time by contacting the practice).

Repeat Prescription Number
Phone 111 / Ffoniwch 111