Staff Protection

Staff Protection

A zero tolerance policy towards violent,threatening and abusive behaviuor is now in place throughout the National Health Service.

The staff in this practice have the right to do their work in an environment free from violent, threatening and abusive behaviour.

Everything will be done to protect that right.

At no time will any violent, threatening or abusive behaviour be tolerated in this practice.

If you do not respect the rights of our staff, we may choose to inform the police and make arrangements for you to be removed from our medical list.

Call Recording

All telephone calls are recorded for training and monitoring purposes.

Text Messages to Patients

If we have your current mobile telephone number, we will send you appointment reminder text notifications, invitations to clinics and health promotion information.

Please ensure that we have your most up to date mobile telephone number so that you can benefit from this service, or for this service to continue if you are already receiving texts from us. (You can opt out of the text notification service at any time by contacting the practice).

Repeat Prescription Number
Phone 111 / Ffoniwch 111