Requests for Home Visits

Our doctors will always encourage patients to come into the surgery because this is where the best care can be provided.

The doctors only have access to your full medical records at the surgery. Specialist equipment is here, examinations and tests can be carried out more easily, and some conditions can only be treated at the surgery.

Our doctors will only visit a patient at home when the patient is unable to attend the surgery due to illness or disability.

In the time it takes to visit one person at home the doctor can see three or four patients at the surgery.

For these reasons, if you request a home visit, the doctor may call you back to find out more about your problem before deciding whether to come out.

Please help us to help you, by coming to the surgery to see the doctor if you are able to do so.

Call Recording

All telephone calls are recorded for training and monitoring purposes.

Text Messages to Patients

If we have your current mobile telephone number, we will send you appointment reminder text notifications, invitations to clinics and health promotion information.

Please ensure that we have your most up to date mobile telephone number so that you can benefit from this service, or for this service to continue if you are already receiving texts from us. (You can opt out of the text notification service at any time by contacting the practice).

Repeat Prescription Number
Phone 111 / Ffoniwch 111